
GIFT EXPERIENCE MANAGEMENT FOR CUSTOMER SERVICE TEAMS
GiftNow satisfies your most demanding customers.
GiftNow satisfies your most demanding customers.
Customers may no longer base loyalty on your product alone, but rather on the experience they receive from customer service. Make your customers feel special by recognizing them with a gift instead of offering money or a discount. Whether you’re resolving conflicts or deepening relationships, GiftNow is the perfect gifting solution for making your customers feel valued, understood, and connected with your company.
GiftNow’s Concierge Service can answer any and all questions on a moment’s notice.
Provide a branded experience by adding your company’s logo to your digital gift. You can even
add a personal touch by including a personalized video or note.
Our gifting solution seamlessly integrates with your other platforms including ESPs and loyalty program platforms, making it easy to send gifts at scale.
Track gifts at scale and gain valuable data insights for measuring results—including metrics on gifts opened, gifts redeemed, popular product choices, and gift spend. Use data insights you’ve gained to see their interest level and improve engagement.
We deliver stylishly wrapped digital experiences for most any occasion from on-boarding to holiday gifts. Gifts can be scheduled in advance or delivered instantly via email, text message, or Facebook Messenger. Perfect for engaging customers in the moment or when last minute gifts are needed.