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Category: Gifting Trends

Infographic Montage
  • Gifting Trends

Infographics: Key 2020 Gifting Index Insights

  • by Kevin Payne (GiftNow)
  • Posted on

We’ve created some infographics based on the findings of the e-tailing group’s recently published 2020…

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Six Aspects of Customer Service
  • Gifting Trends

Can Live Chat Improve Customer Service Communication?

  • by Lauren Freedman (the e-tailing group)
  • Posted on

For consumers, good customer service communication with retailers should include choice, accessibility, and execution. Retailers…

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Valentine's Day Gift
  • Gifting Trends

What shoppers fell in love with – Valentine’s Day 2021

  • by Lauren Freedman (the e-tailing group)
  • Posted on

Valentine’s spending in 2021 is expected to exceed $25 billion in retail revenue so there…

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Man shopping for jewelry
  • Gifting Trends

Gifting Jewelry – Opening New Revenue Opportunities

  • by Kevin Payne (GiftNow)
  • Posted on

Jewelry isn’t the only category that can be difficult for gifting. Consider clothing and shoes?…

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the e-tailing group 2020 Gifting Index
  • Gifting Trends

Gifting Anyone?

  • by Lauren Freedman (the e-tailing group)
  • Posted on

The e-tailing group took a methodical look at how gifting was being managed by online…

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Future Trends 2021
  • Gifting Trends

A Positive Twist: 2020 Retailing Trends That Will Have Staying Power in 2021

  • by Lauren Freedman (the e-tailing group)
  • Posted on

While new trends were plentiful throughout 2020, four stood out that will last beyond the pandemic. While each are in varying stages of maturity, I expect they will grow and evolve in 2021.

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The Psychology of Gifting
  • Gifting Trends

Five Things To Consider When Giving a Gift

  • by Kevin Payne (GiftNow)
  • Posted on

A recent New York Times article You’re Choosing a Gift. Here’s What Not to Do…

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  • Gifting Trends

Digital Gift Giving Always Arrives on Time

  • by Lauren Freedman (the e-tailing group)
  • Posted on

Savvy retailers are wise to introduce multiple tactics into their gifting experience. Here’s our round-up of some of the top gifting tactics this holiday season.

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  • Gifting Trends

Gift Experience Management (GXM), Explained

  • by GiftNow Guru
  • Posted on

Purpose-built gifting experiences have the ability to transform the retail category. Here’s how Gift Experience Management can make it happen.

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Will the gift arrive on time?
  • Gifting Trends

Warming up for the “Ship-a-thon”—Will the Gift Arrive on Time?

  • by Kevin Payne (GiftNow)
  • Posted on

Due to the higher volume of e-commerce purchases this year, shipments may be delayed. Retailers can win last minute gift purchasers with GiftNow.

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