Gift Experience Management
Welcome to the Gifting Economy.
Find out how Gift Experience Management™ removes every obstacle between generous thought and generous action.
gift experience management (gxm)
GiftNow’s holistic Gift Experience Management (GXM) platform takes the friction out of gifting — letting gifters send gifts digitally in seconds via email or text. Recipients receive a personalized gift notification and can then modify or exchange the gift on their device, before it ships. And it’s not just about retail. Our holistic GXM solution means better e-gifting experiences for all kinds of giving, from sales gifts or conference swag to HR gifts—and a whole lot more.
gxm partners
gift experience management for retail
Finally, gifting that works for retailers.
Get more shopping days in a year. Put an end to exchanges. Reduce shipping costs. Improve customer acquisition. All while delivering the kind of personalized e gifting experiences that turn customers into lifelong fans.
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corporate gifting for sales
Gifting is good for business.
Consider this the end of boring corporate gifts. Use personalized and engaging gift experiences to nurture leads, create better sales relationships, build loyalty, and improve events—and boost your revenue.
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why gift experience management?
Get your gifts in order.
The GiftNow GXM platform improves gift experiences by gathering all gifting data and insights into a safe, central location to deliver a holistic view of e gifting efforts across your organization. By creating a central, accessible place where all gifting data can be managed and analyzed, GXM empowers teams to make strategic decisions—and creates order out of chaos.
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See how GiftNow works for:
Benefits of the GXM Platform
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Holistic
Our comprehensive platform can be fully integrated into your business and works as a single solution for all your e gifting programs.
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EASE OF USE
Our elegant interface and clear calls to action lead users through the flow of selecting, buying and exchanging gifts—whether they’re digital natives or online shopping novices.
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BUILT FOR THE FUTURE
GiftNow is focused on gifting innovation and partner success. We’re evolving the gifting market as contextual gifting and omnichannel opportunities grow and new markets emerge.
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MEMORABLE GIFT-OPENING EXPERIENCES
Gifting should always be about the experience and making that personal connection. Whether it’s a digital product or a digital gift card, high-quality, personalized unboxing animations and video can make the gift experience customized, unique, meaningful, and memorable.
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FRAUD PROTECTION AND SECURITY
Our liability protection program maximizes approval rates and reduces false declines. Plus, solid network security, and PCI and accessibility compliance keep you—and your customers—fully protected.
The Latest!
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The Retailer's Guide to Gifting Excellence
At GiftNow, our partners often ask us what specific things they can do to capitalize on the massive gifting economy. To aid in this process, we published the Retailer’s Guide to Gifting Excellence. This guide provides a framework of 7 areas for retailers to focus on to pursue gifting excellence & can serve as a self-assessment and a forward-looking strategy guide.
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Coresight Research: Unboxing the Gifting Market amid Experience Driven Retail
Learn key trends impacting the gifting market, key industry challenges and Gift Experience Management (GXM).
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Retail Outlook - Evolution of Gift Cards: From Transactions to Engagement
Retailers must understand how their Gift Card capabilities need to mature to support the 'new normal.' GiftNow commissioned Incisiv to assess the adoption of digital gift card features across leading US Retailers. See the data and recommendations.
